Everything You Need To Grow Your Business or E-Government Is Here. To Standard, Quality, Compliance & Much More !  No Wonder Our Partners Won "Network Operator of the Year" Award On The 5th of June 2009 !  Click Here To Read About The Award & Engage With Jilanda SecureSmart For All Your Business Development Needs !

CONNECTIVITY

Reliable business grade connections supported by enhanced service levels.

 

This is our pride & joy - unrivalled, proven !  

With access to the largest Next Generation Network (NGN) global footprint ever, Jilanda SecureSmart benefits from the most advanced Next Generation Network (NGN) globally including the UK where we are proudly based and where i.e with an investment of over £200 million in this NGN, our connectivity services are now transforming into a leading supplier of not just voice, but data and converged networking too.    This includes over 1,650 exchanges fully unbundled to cover 80% of the UK population, our NGN provides access to over 21 million business and residential premises. Humbly we have access to a global NGN network that has at least 40% more coverage than our so-called near competitor !  Amazing, but true !

 

Full Unbundling versus Partial Unbundling

Unlike many of our competitors Jilanda SecureSmart exchanges are fully unbundled, providing us with greater efficiency and control over network quality and resilience. Full unbundling means installing a Multi Service Active Node (MSAN) in each exchange rather than a DSLAM. This allows Jilanda SecureSmart to seamlessly receive both voice and data traffic into the exchange where the MSAN converts it to IP.  One key characteristic of an MSAN-based network is built-in Quality of Service (QoS) packet prioritisation.

Sample Value Proposition !

Most of our competitors have partially unbundled exchanges. This limits them to providing broadband services only. If they want to have a voice service, they are compelled to use VoIP terminals or CPS. The limitations are obvious - the customers of such so-called competitors will not want to buy additional VoIP-friendly telephones/headsets, nor will they want to go on receiving two bills - one for broadband, one for voice.

Through full unbundling, Jilanda SecureSmart can accept calls in whatever format our customers send them - standard analogue voice, data or VoIP - relieving you of the need to ensure compatibility. A single bill will cover both voice and broadband.  

Track-record of our first-class, purpose resolving Partners (under Jilanda SecureSmart's Power-of-Partnership - POP programme) in the field of voice communications is renowned.   We would like to state, humbly that in U.K, It dominates the voice marketplace of traditional services, and with innovative products like Replay and Virtual Office it leads the way in network-based applications like call recording and contact centre distribution.

As part of the TalkTalk Group of companies owned by The Carphone Warehouse, Opal benefits from the most advanced Next Generation Network (NGN) in the UK.

Opal's track-record in the field of voice communications is renowned. It dominates the voice marketplace of traditional services, and with innovative products like Opal Replay and Virtual Office it leads the way in network-based applications like call recording and contact centre distribution.

Thanks to an investment of over £200 million in this NGN, Opal is now transforming into a leading supplier of not just voice, but data and converged networking too.

Jilanda SecureSmart's network gives it clear advantages over the competition including:

• Flexibility - capacity and connectivity to meet customers needs
• Makes convergence a reality - offers unified voice and data networks
• Defends revenues - cost to deliver services is reduced
• Drives growth and increases market penetration - largest LLU platform
• Lower network equipment costs
• Economies of scope - leverage NGN infrastructure for new product development
• High levels of reliability and resilience - essential for service excellence and business continuity

 

Our connectivity services include:

• Lines & Calls
• We can provide our customers with lines and calls across a wide variety of connection methods including:
• Single analogue line - A single phone line and number.
• Multiple auxiliary analogue lines - Connect an analogue phone system using one main shared phone number and a number of additional lines to manage capacity.
• ISDN-2 - Ideal if a customer requires capacity for 2 – 6 simultaneous external voice/data calls using 1 – 3 lines.
• ISDN-30 - Great for organisations requiring capacity for 8 or more external voice/data calls at the same time.
• SIP (session Initiated Protocol) Trunking
• SIP stands for Session Initiation Protocol, a signalling protocol used for supporting voice over IP (VoIP). Our SIP trunks support VoIP between IP PBXs and the telephone network. SIP trunks unlock the potential of their phone system and unite all communication devices so our customers can make and take calls, text, video and email, via the most cost-effective route

• Set to become the standard for voice calls over IP networks.

  Whatever connection our customers have, they can benefit from competitive call rates and line rental charges, combined with a full UK based support service.

• Benefits include:

• You’re local wherever you are

• It cuts costs

• It’s extremely reliable

• ...and with the right hardware ensures Team Business-Cohesiveness & control

• One number, one mailbox

• Next Generation Broadband

• Based on ADSL2+ technology, this revolutionary service utilises our Next Generation Network (NGN) and is designed with organisations in mind. With varying packages available offering speeds from 8Mb right up to 24Mb our customers will be able to cater for all their needs. Jilanda SecureSmart's Next Generation Broadband packages provide a non-contended service with uninterrupted performance at compelling prices.

• Conferencing
• Jilanda SecureSmart's conferencing service is cost-effective, convenient and easy to use. Access is instant and conferences can be held anytime, anywhere in the UK for at a fixed-rate call charge per participant. All our customers need to do is one simple dial-in number 0871 880 0088.
• Easy to use
  With no registration required, the set-up process is easy. The conference leader determines the date and time of the call, chooses a 6-digit PIN then sends out an invitation containing these details and the dial-in number. To join the conference, participants dial in at the appointed date and time then enter the conference PIN.
• Saves money
  Calls cost only 6.81p* per minute + VAT per participant. There are no hidden charges, set up fees or monthly charges. Up to 20 participants can join a conference, saving on expensive travel and accommodation costs associated with face-to-face meetings.
• Easy to use
  There's no additional equipment or set-up needed; all you need is the dial-in number and they're ready to go!
• Flexible & reliable
  Available 24/7, 365 days a year, Jilanda SecureSmart's conferencing service is flexible and reliable. Our customers can dial in any time, any day from any UK landline or mobile. They can run several conferences simultaneously so they can keep their teams communicating without having to wait for lines to be freed up.
• Data Connectivity
• Jilanda SecureSmart delivers a complete range of business only connectivity solutions covering ADSL, SDSL, Leased Lines, Ethernet and other private point to point services. All our connectivity solutions offer the speed, reliability and award winning technical support our customers would expect, and can be upgraded to meet their growing demands.  Our Data Connectivty Services include:
• Leased Lines 
• With Leased Lines from Jilanda SecureSmart, our Customers can gain high speed, exclusive and guaranteed bandwidth for their critical IT applications and data. Jilanda SecureSmart Leased Lines offer them a reliable and dedicated connection with the flexibility of fixed and tiered solutions to meet their changing needs. Underpinned by an enhanced Service Lvel Agreement (SLA), our customers' business critical applications are always supported. Our Leased Line products come with comprehensive management statistics and reporting, allowing them to monitor the performance of their connection.
• Ethernet 
• A scalable Jilanda SecureSmart Ethernet solution gives our Customers the functionality and performance of a high capacity connection, ensuring their business critical data is protected and real-time information and new applications are securely shared. Ethernet provides our customers with a flexible and scalable option allowing them to choose the bandwidth they need from 10Mbps to 1Gbps, using the same protocol as their LAN.
• EthernetReach 

• Ensuring that business critical data and applications can be accessed in real-time is crucial to every business. Jilanda SecureSmart's EthernetReach Services provide our customers with a high capacity internet connection, and offers them flexible and scalable bandwidth from 1Mbps to 1Gbps.

CALL HANDLING

We understand that to make communications work for you, your calls have to reach the right place, and you need the tools to analyse and adapt your approach.   Jilanda SecureSmart inclusively provide the following:

• Non-Geographic Services
• For customers who are looking for a memorable number; to create a regional or national presence or to channel calls through a range of numbers so they can easily track responses to their marketing campaigns – we have one of the widest ranges from which to choose.
• Smart Call Handling
• For business growth, or Customers which simply want to reduce their current call handling costs, our range of Smart Call Handling products offer a simple and scalable way to manage inbound calls. Our online management tool gives them the flexibility to implement changes instantly, all day, every day.   Inclusively, we guarantee cost effectiveness, personal and local presence,  disaster recovery support provision !
• Hosted Dialler
• Our Hosted Dialler Services automatically dials our Customers' customers or prospects so ensuring that our Customers can focus on generating revenue for their business. It also provides our customers business with the ability to plan, execute and monitor multiple campaigns and give them the tools they need to communicate with their customers more effectively, efficiently, and contemporarily flexibly !
• Rant & Rave
• Jilanda SecureSmart Rant & Rave Services encourages our customers' audience to leave valuable and honest feedback about their business allowing them to build and measure loyalty. This feedback is available 24 hours a day and can be easily accessed via a web browser interface.
• Jilanda SecureSmart Rant & Rave Lite
• Offers a simple response line which allows consumers to air their views. All entries are saved as .wav files and a unique user name and password gives you 24/7 web access to retrieve and play them.
• Jilanda SecureSmart Rant & Rave Standard
• Is more advanced and scores our Customers' callers' messages, giving a very quick and simple rating mechanism. There is also an option to send an SMS message back to such customers/consumer offering them a pre-agreed incentive to re-visit them. 
• Jilanda SecureSmart Rant & Rave Plus
• Delivers a customisable 360° direct marketing solution. We can cater for multiple services across a number of stores or branches. Our customers can maximise the potential of their mobile marketing strategy through pre-qualified, targeted SMS campaigns to give them a real competitive edge.
• Call Recording
• A network-based call recording solution that gives our customers instant access to recorded calls, direct from their web browser.

Effectively, we can integrate cost-effectively the most applicable, compliant Unified Communications or converged enhancements or optimisation needed for a business to take full advantage of the Technological breakthroughs in Telecommunications. 

 

IT NETWORKING AND SECURITY

Our core infrastructure, products and services are combined to provide solutions that deliver a range of benefits to your organisation.    We have the best optimised Business Email Service Using Payment Card Industry Data Security Standard Council's endorsed thawte (VTN) Secure Digital Certificates, Licenses & Code Signing Ids - frankly the best implementation so far !

Inclusively, we provide:

• WAN Services
• Hosting
• IT Security

WAN Services

Inclusively Jilanda SecureSmart can cost-effectively implement services based on:

• MPLS
• Internet VPN
• Private Network

Hosting

Our Hosting Services Include: 

• Free up their IT network and gain increased resilience
  Jilanda SecureSmart's data centres are designed to provide our customers with the perfect operational environment, including high level security, power resilience and diverse communication links - ensuring complete protection for their business data.    We are able to support their business with a range of hosting options all of which ensure their data is securely maintained, readily available and easily accessed through high speed connections. Rest assured, should the worst happen, they know their business is protected by using us as part of their disaster recovery planning.
• Co-location
  Jilanda SecureSmart co-locate our customers' mailservers and centralise their business critical applications at our secure and resilient data centres.   With high bandwidth and high availability systems and facilities , our Customers can free up their own network and resources. Deliver faster user experience and disaster recovery capabilities.
• Rack co-location
  Jilanda SecureSmart can enable our Customers deploy strategic changes to the way they host business critical applications, using our standard and high availability rack services which offer them scalability and reliability. Jilanda SecureSmart offer generous power provision, a managed environment and physical security with remote-hands technical services.
• Device co-location
  We provide the space, power, connectivity and remote-hands services whatever the size or function of the device.
• Shared hosting
  Our own servers are maintained and constantly monitored for optimum performance. From websites to web based applications, employees and customers will benefit from a more responsive end user experience.

IT Security

The whole world know that we are Hot on Security, you only need to look at the calibre of our Partners in this area.  Besides, you really would not come across a more trusted Partner as Jilanda SecureSmart - a claim which has been proven over time !

We ensure that Online attacks and unauthorised access to company information is does not prevail on our networks and so our Customers can rely on the security of their stored data. By identifying, preventing and adapting to threats from both internal and external sources, we can deliver easy to use security solutions that filter out dangerous and unwanted content and control access to online resources.

To Ensure The above, inclusively, Jilanda SecureSmart utilises:

 

MailController: complete anti-spam/anti-virus protection

• Intercept spam and viruses before they reach our customers' mail servers and IT network
• Reduce disruption, ease congestion and free up their network and PCs for business use
• A real time, fully managed service, giving protection around the clock
• No hardware or software installation required
• Protect all their sites, employees and remote workers in one go
• It gives them control by offering an excellent range of management tools

WebController: unauthorised web use and web filtering

• Immediate protection from web based threats at an internet level
• Ensure and prevent unauthorised or excessive employee web usage
• Protect their business against legal ramifications from having illegal content on their network
• Save money by avoiding damage to our customers' IT infrastructure from viruses, trojans, worms and spyware
• Increased control through in-depth reporting on employee web use
• A real time, fully managed service, giving our customers the protection they need, when they need it

Firewalls: Maximum network performance whilst reducing risk

• Protect their business by enforcing all aspects of email, web, networks, offices and remote workers
• Scalable; take a modular platform or a standard solution with us
• Choice; roll out a feature set to suit their business, ensuring security between different network environments
• Flexible; deliver security to specific areas of their network or combine into one 
   

 

Groundbreaking Business-Grade Broadband

• Huge demand as more than 10,000 customers connect in one month (even exceeding BT !)
• Set to deliver outstanding value for channel

Our Business-Grade Broadband is based upon Opal's next generation communication technologies which utilises ADSL2+ technology and offers speeds of up to 24Mbps and network prioritisation, and as a component-based product, can be customised for our customers by our Security Cleared (up-to-secret-level) Specialist Expert Personnel. 

Our Business-Grade Broadband Services are also available as a ready built package with up front commissions.

Our Business-Grade Broadband Services has the advantage of operating in Opal's (TalkTalk/Car Phone Warehouse)'s proven and tested Next Generation Network (NGN), which has more than 1.4 million existing broadband connections, as well as the security of a stable and resilient provider. 

Nathan Stenson, Director of Wholesale at Opal indicated: "This is a powerful product and is another important step in Opal's comprehensive business-to-business roadmap for the coming years to deliver truly business-grade applications, leveraging the investment and scale of the group's NGN. We want to work with partners who share our vision and recognise the opportunity to increase margins and improve their trading during the difficult times ahead."

 

To Engage Our Services:

Complete an Enquiry Form or

Contact: 

Mr. Hubert O. Borges-Da-Silva

Email:  ispservices@jilanda.com

Tel: +44(0)7794512176 / +44(0)2085547750